Managed Services

A team of experts to managethousands of endpoints, servers and networks.

Our Managed Services team provides ongoing support and security for your servers, workstations, and networking equipment. When needed, we back remote monitoring up with onsite support, to ensure that issues can be resolved.

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Solutions when you need them

We provide 24/7/365 remote monitoring and management to mitigate the risk of your valuable infrastructure going down or being unavailable. Aunalytics manages hardware and software for you and works proactively to address any issues all day, every day. Our remote monitoring agent includes client-based interactive support, performance management, alerting, asset management and reporting. Our on-site support ensures issues can be resolved.

Achieve more with our team

We are trusted advisors who help mitigate risks to your environment. Our team includes experienced and certified network and security engineers to solve problems before they become newsworthy. Managed IT services protect and maintain your technology, giving you the freedom to focus on what your business does best.

Embedded security

Our expertise includes proactive security services that your business needs to thrive. As threats evolve your security solutions must adapt. We meet you where you are and guide you on a journey to mature your overall security posture and managed risk.

Embedded Security

How we work

Traditional managed services and security is no longer an efficient or risk mitigating approach. Instead, we use the Zero Trust Approach: Perimeter—the most up-to-date approach to ensure your data is protected, no matter its location.

Old World

One central working location, with security around the perimeter of one location

Old world icon
New World

Multiple, separate working locations, with identity and data focused secure access with full visibility

Learn & Adapt
Side-By-Side Approach 

We are committed to helping organizations digitally transform by guiding and assisting them along every step of the journey, and ultimately, allowing them to thrive. We work side-by-side with your existing teams to drive positive business outcomes through the use of Aunalytics’ technology and solutions.

Aunalytics' team of experts
Aunalytics Service Desk

The Aunalytics Service Desk is comprised of knowledgeable technicians and engineers working in tandem to tackle technical issues—both simple and complex—that impact our clients. We encourage our Service Desk team members to advance their skills through continuing education and achievement of technical certifications. When you contact our Service Desk, you will be assisted by hardworking, dedicated professionals who go above and beyond to provide technical answers and solutions for our clients.

Aunalytics Network Operations Center (NOC)

The Aunalytics NOC is constantly monitoring our customer’s technology assets as well as our own platforms for any issues. The dedicated NOC team is made up of engineers with a broad set of expertise so they can respond to any alert at any time. Our advanced monitoring tool ecosystem allows us to not only respond to equipment that is reporting down in a timely manner, but also to proactively detect system issues and repair them ahead of downtime.

What we offer

Aunalytics Secure Managed Services

We provide managed components that offer stability and security to your environments. Our next-generation managed services offering is powered by a data platform in order to provide data-driven IT answers and embedded security that focuses on people and access.

Advanced Security

Defending modern threats demands people with required visibility and engineers and analysts with expert skills and toolsets. In regulated industries, these enhancements provide the additional technology and controls required to manage risk.

Advanced Compliance

Our experts are dedicated to analyzing ever-changing rules and regulations and to helping you create processes and policies for data protection. The Aunalytics security experts provide guidance around controls to meet the compliance requirements within your regulated industry.

Cloud Services

The Aunalytics Cloud is an offering in our data center facilities that provides a highly redundant and scalable platform for hosting servers, data, and applications at any performance level. Our team of experts will help you identify the number of licenses and CPUs as well as the level of memory and storage that’s best for your organization.

Internet Services (ISP)

Aunalytics Internet Services provide clients access to the internet from one of the Colocation Facilities. The Internet Service is a fully symmetrical (upload speed = download speed) multi-carrier solution offering redundant connectivity and scalable bandwidth needs starting at 20Mbps.

Data Transport

Data Transport services are provided by Aunalytics’ MetroEthernet offering, which is supported by the ChoiceLight Fiber Network. These services provide connectivity between the client’s location and the Union Station Technology Center (USTC) data center for connectivity to cloud, internet, voice, or colocation services.

Backup & Disaster Recovery

Maximum protection without sacrificing security or control. We can help you build backup (BaaS) and disaster recovery (DRaaS) solutions that are structured to meet your needs for performance, usability, and cost. Our BaaS provides a range of options, from standalone to complete backup management, specifically tailored to your organization.

Data Center Services (Colocation)

Data Center Services are offered in both the South Bend, IN and Kalamazoo, MI locations to provide space, power, and connectivity for clients. Each location holds the SOC2 Type II certification.

Project Services

Aunalytics offers project services for our client base to offer solutions that either help keep client compliant with software and hardware lifecycles or expand solutions and services to help support a business need.

Managed Analytics Services

We provide data science, AI, ML and algorithms to build models to cultivate and analyze your data. We manage advanced compute environments such as Kubernetes, Hadoop and Alluxio. We provide data ingestion, data finding, prepping and cleansing, algorithm training and data publishing.

Answers for efficiently running your infrastructure.

By partnering with Aunalytics, you will never have to explain unforeseen capital expenditures to your board. We manage the hardware, software, and maintenance around your technology environment at a planned, recurring monthly rate.

“Aunalytics keeps us up and running. We appreciate their suggestions for new products and services that are applicable to our business. This keeps me informed of what or how other businesses handle their IT challenges internally.”

– Elkhart, Indiana based electronics manufacturer

Managed Services Resources

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