Personal, white glove service has always been a competitive advantage for community banks and credit unions. Therefore, a customer-centric mindset is vital. While a customer may be just another number...

Cybercrime is no longer an inconvenience for an unlucky few—rather, it has far-reaching implications for the global economy, as well as national security...

Ransomware attacks are not simply a nuisance—a single attack can affect thousands of computers and servers, cost companies huge sums of money, or prevent businesses from operating altogether. And it's not just large corporations that are at risk. Governments, universities, police forces, healthcare organizations, and even small businesses are brought to their knees by cybercrime. Anyone can be a victim—it can be as simple as one person clicking on a malicious link in an email...

How well do you know ransomware? Security hacks and ransomware attacks are constantly in the news. In fact, in June 2023, a zero-day vulnerability in Progress Software’s MOVEit Transfer managed file transfer (MFT) product affected over 130 organizations and millions of individuals. And that is only the latest in a constant stream of cybercrime...

The growth rates of cloud-based IT solutions in the areas of analytics and artificial intelligence have been substantial in recent years. The increasing volume of data and the need for faster, more accurate insights have driven organizations to adopt cloud-based analytics solutions at a rapid pace...

With recent uncertainty in the economy and bank closures hitting the news this year, you may be scrambling to find ways to increase deposits to protect your institution. But a larger, more urgent risk has always been lurking. With over half of financial institutions reporting cyber attacks in a single year, your organization may be next...

Advances in artificial intelligence (AI), and the promise it holds for the future, have been making news all year. And it’s no wonder that financial institutions are taking notice—a recent survey from the Economist Intelligence Unit found that 77% of bankers believe that unlocking value from AI will be the differentiator between winning and losing banks...

Preparations to end patch support for Windows 10, and eventually end of support entirely, have been in process for quite some time on Microsoft’s part. As far back as 2021, in an article by The Verge which talks about the then upcoming Windows 11, the author commented on the end of support date for Windows 10...

Banking software is vital to the success of all financial institutions. With an increasing focus on digital transformation, banks and credit unions amass a collection of platforms and software systems. Financial institutions not only rely on their banking core, but also CRM systems, online and mobile banking applications, loan management software, payment processing systems, and wealth management, risk, and compliance software, to name a few...

Managing IT environments is a little bit like a box of chocolates—you never know what you’re going to be faced with on any given day. Regardless of the size of your business, your company still has a unique IT infrastructure that can be difficult to manage easily and efficiently. Those variabilities are where a beneficial relationship with an experienced managed IT services partner comes into play...