Aunalytics Job Opening

Client Success Manager


Location: Prefer candidates within 30 miles of an Aunalytics office (South Bend, IN / Traverse City, MI / Kalamazoo, MI / Bellefontaine, OH). However, open to remote work for exceptional talent.
Type: Full-Time

Position Overview

As a Client Success Manager, you will serve as the primary client liaison between external client contacts and our internal Data Solutions Team. You will be responsible for building and maintaining strong client relationships; serving as the day-to-day contact for all client inquiries (including set up and ongoing support). The work you do will ensure the timely and successful delivery of our solutions.

Essential Duties and Responsibilities

  • Build and maintain relationships with internal and external clients
  • Troubleshoot internal and external client issues
  • Onboard new clients
  • Provide ongoing support for new and existing solutions
  • Facilitate collaborative team environment
  • Work cross-functionally across the organization advocating on behalf of our clients

Preferred Skills

  • Bachelor’s Degree
  • Ability to multi-task, set expectations, and effectively manage time
  • Strong organization skills and attention to detail
  • Strong project management skills
  • Resourceful in getting things done, self-starter, innovator, and productive working independently or collaboratively – ours is a fast-pace entrepreneurial environment with performance expectations and deadlines
  • Ability to learn quickly and contribute ideas that make the team, processes, and solutions better
  • Excellent written and verbal communication skills, with a proven ability to communicate your ideas (verbal and written) so that team members and clients can understand them
  • Ability to defend your professional decisions and organize proof that your ideas and processes are correct
  • Share our values: growth, relationships, integrity, and true grit

What's In It For You?

  • Opportunity to work with a rapidly expanding tech company alongside some of the brightest minds in the industry
  • Opportunity to work with cutting-edge technology in a casual, fun environment
  • Opportunity to be a part of a local company committed to making a difference in our community
  • Competitive salary and benefits package including health, vision, dental and life insurance and 401(k) plan

To apply for this job, email your resume and cover letter to careers@aunalytics.com.